PCA recognizes that its clients have different goals in mind. Our approach is simple and consistent with new clients and existing clients with new problems alike. It starts with asking questions and listening to the parties involved to get a clear picture of issues and objectives. Once we're able to gain a strong understanding of the landscape, the PCA team will draw on the knowledge and abilities of all of its resources to ensure that solutions are created to fit the unique goals of our clients. The abilities and skill set of PCA allows us to help our clients address macro issues stemming from trends, policies and procedures all the way down to micro details related to asset level problems and decision making.

PCA takes its work and its clients seriously. This is why we only hire individuals with skill sets that can provide significant value to our organization and directly to our business partners. Each member of the Phoenix team came to PCA with prior exposure in a key area of our business. Our professionals all have hands on experience in one or several of the fields related to loan servicing, default management, loss mitigation, REO, or mortgage and bond analytics. This means the PCA team is seasoned and has the ability to think critically about the industry and the unique needs of our clients.

PCA's research and reporting are unparalleled and create the foundation for our business. Our focus is on identifying trends in data so that our clients are empowered to make decisions that directly impact the bottom line. We believe in getting the portfolio and asset level answers that investors need for decision making purposes. Our reporting package ranges from powerful portfolio level summaries to exception focused reports that identify gaps in servicer procedure and service level expectations.

PCA provides first-rate oversight services for residential whole loan, bond, and REO investors. This inherently places PCA in the difficult role of reviewing and effecting servicer and fiduciary performance. With this in mind, our approach is focused on partnerships with all of the parties involved in the process of investing, servicing, reporting, and providing ancillary services on these residential asset portfolios. When partnered with these parties, our clients can be confident that they have a strong team in place for measuring and improving performance.