Phoenix Collateral Advisor’s diverse skill set and experience means that we are an outstanding partner for project work related to investing in and servicing residential mortgage assets. Our goal is to partner with firms to fully assess servicer policy, procedures, and performance. This results in the ability to effectively assess and manage portfolio risk. Here are some of the services that Phoenix Collateral Advisors can provide:

Focus on the policies and procedures of residential mortgage loan servicers. While the spectrum of a review can vary, our specialty is assessing the areas related to defaulted assets and loss mitigation. This includes a review of the collections, loss mitigation, foreclosure, and bankruptcy departments.

Aggregation of qualitative loan level data. PCA interviews the various functional areas of a servicing operation regarding individual loans. This can include daily servicer calls that focus on loan level information as related to topics such as property status, customer contact, or reason for delinquency. This information is collected in our reporting and is very useful for identifying servicing related exceptions as well as determining appropriate loan level exit strategies.

Identification of potential repurchase candidates. PCA uses the related loan purchase and sale agreements or pooling and servicing agreements to isolate repurchase scenarios. Repurchase candidates are flagged in the portfolio and PCA tracks the pending repurchase action.

Testing for various receivables including prepayment penalties, MI, or hazard claim proceeds. Once identified, these receivables are tracked to ensure funds are appropriately collected and passed through to investors.

Assessment of existing decision management tools used by servicers. In many cases investors are interested in creating custom decision matrixes to fit the needs of their unique portfolio. PCA can partner with servicers and investors to develop and shape these tools.

Creation of focused servicing efforts to improve loan level workouts and mitigate loan level losses. Used in combination with our analytics, PCA can identify pockets of risk and work with servicers to pursue those areas though specific campaigns. This may include pursing loans from an individual source channel or addressing the portfolio as a whole.